Publications

Andrea Caccialanza, Supply Chain Management and Procurement, in: The Palgrave Handbook of Global Sustainability, Zurigo, Palgrave, 2022, pp. 1 - 18 [Chapter or essay]

Caccialanza, Andrea; Cantoni, Franca; Favari, Edoardo; Mariani, Costanza., Sustainability and Megaproject Development, in: Sustainability and Megaproject Development, New York, Taylor and Francis, 2022, pp. 25 - 44 [Chapter or essay]

Francesco Baldi, I fondi di investimento in infrastrutture sostenibili: una classificazione empirica degli orientamenti “ESG”, «RIVISTA BANCARIA. MINERVA BANCARIA», 2022, 1-2, pp. 9 - 65 [Scientific article]

Grewal, Dhruv; Herhaussen, Dennis; Ludwig, Stephan; Villarroel Ordenes, Francisco, The future of digital communication research: Considering dynamics and multimodality, «JOURNAL OF RETAILING», 2022, 98, pp. 224 - 240 [Scientific article] Open Access

Nazifi, Amin; Roschk, Holger; Villarroel Ordenes, Francisco; Marder, Ben, Bad intentions: Customers’ Negative Reactions to Intentional Failures and Mitigating Conditions, «JOURNAL OF TRAVEL RESEARCH», 2022, 61, pp. 1808 - 1827 [Scientific article] Open Access

Villarroel Ordenes, Francisco; Diaz Solis, David; Herhausen, Dennis, Customer experience measurement: implications for customer loyalty, in: Keeling Debbie;de Ruyter Ko;Cox David, Handbook of Research on Customer Loyalty, London, Edward Elgar Publishing, 2022, pp. 83 - 94 [Chapter or essay]

Mura, Matteo; Longo, Mariolina, La transizione sostenibile dell’impresa, in: L’impresa. Fondamenti di economia e gestione sostenibile, Bologna, Il Mulino, 2022, pp. 437 - 464 [Chapter or essay]