Pubblicazioni scientifiche

Borghi M.; Mariani M.M.; Vega R.P.; Wirtz J., The impact of service robots on customer satisfaction online ratings: The moderating effects of rapport and contextual review factors, «PSYCHOLOGY & MARKETING», 2023, 40, pp. 2355 - 2369 [Articolo in rivista] Open Access

Chen A.; Lin Y.; Mariani M.; Shou Y.; Zhang Y., Entrepreneurial growth in digital business ecosystems: an integrated framework blending the knowledge-based view of the firm and business ecosystems, «THE JOURNAL OF TECHNOLOGY TRANSFER», 2023, 48, pp. 1628 - 1653 [Articolo in rivista] Open Access

Dwivedi Y.K.; Kshetri N.; Hughes L.; Slade E.L.; Jeyaraj A.; Kar A.K.; Baabdullah A.M.; Koohang A.; Raghavan V.; Ahuja M.; Albanna H.; Albashrawi M.A.; Al-Busaidi A.S.; Balakrishnan J.; Barlette Y.; Basu S.; Bose I.; Brooks L.; Buhalis D.; Carter L.; Chowdhury S.; Crick T.; Cunningham S.W.; Davies G.H.; Davison R.M.; De R.; Dennehy D.; Duan Y.; Dubey R.; Dwivedi R.; Edwards J.S.; Flavian C.; Gauld R.; Grover V.; Hu M.-C.; Janssen M.; Jones P.; Junglas I.; Khorana S.; Kraus S.; Larsen K.R.; Latreille P.; Laumer S.; Malik F.T.; Mardani A.; Mariani M.; Mithas S.; Mogaji E.; Nord J.H.; O'Connor S.; Okumus F.; Pagani M.; Pandey N.; Papagiannidis S.; Pappas I.O.; Pathak N.; Pries-Heje J.; Raman R.; Rana N.P.; Rehm S.-V.; Ribeiro-Navarrete S.; Richter A.; Rowe F.; Sarker S.; Stahl B.C.; Tiwari M.K.; van der Aalst W.; Venkatesh V.; Viglia G.; Wade M.; Walton P.; Wirtz J.; Wright R., “So what if ChatGPT wrote it?” Multidisciplinary perspectives on opportunities, challenges and implications of generative conversational AI for research, practice and policy, «INTERNATIONAL JOURNAL OF INFORMATION MANAGEMENT», 2023, 71, pp. 1 - 63 [Articolo in rivista] Open Access

Mariani M.; Wamba S.F.; Castaldo S.; Santoro G., The rise and consolidation of digital platforms and technologies for remote working: Opportunities, challenges, drivers, processes, and consequences, «JOURNAL OF BUSINESS RESEARCH», 2023, 160, pp. 1 - 4 [Articolo in rivista]

Chatterjee S.; Chaudhuri R.; Mariani M.; Fosso Wamba S., Examining the role of intellectual capital on knowledge sharing in digital platform-based MNEs and its impact on firm performance, «TECHNOLOGICAL FORECASTING AND SOCIAL CHANGE», 2023, 197, pp. 1 - 12 [Articolo in rivista] Open Access

Mariani M.M.; Hashemi N.; Wirtz J., Artificial intelligence empowered conversational agents: A systematic literature review and research agenda, «JOURNAL OF BUSINESS RESEARCH», 2023, 161, pp. 1 - 23 [Articolo in rivista] Open Access

Francesca Manes‐Rossi; Rebecca Levy Orelli; Mariafrancesca Sicilia, Skeptic, enthusiast, guarantor or believer? Public managers' perception of participatory budgeting, «PUBLIC ADMINISTRATION», 2023, online first, pp. 1 - 16 [Articolo in rivista] Open Access

Nicolò Cocchi; Clio Dosi; Matteo Vignoli, Tech to Organization. Assessing and designing technology adoption with design thinking, «CERN IDEASQUARE JOURNAL OF EXPERIMENTAL INNOVATION», 2023, 7, pp. 20 - 31 [Articolo in rivista] Open Access

Giachetti, Claudio; Mensah, Deborah Tiniwah, Catching-up during technological windows of opportunity: An industry product categories perspective, «RESEARCH POLICY», 2023, 52, pp. 1 - 16 [Articolo in rivista]

Onoz, Ergun; Giachetti, Claudio, Will rivals enter or wait outside when faced with litigation risk? Patent litigation in complex product industries and international market entry, «STRATEGIC ORGANIZATION», 2023, 21, pp. 339 - 379 [Articolo in rivista] Open Access

Spadafora, Ettore; Giachetti, Claudio; Kumodzie‐Dussey, Makafui Kwame; Elango, B., International experience and imitation of location choices: The role of experience interpretation and assessment and its board‐level microfoundations, «GLOBAL STRATEGY JOURNAL», 2023, 13, pp. 111 - 146 [Articolo in rivista] Open Access

Garrido, Elisabet; Giachetti, Claudio; Maicas, Juan P., Navigating windows of opportunity: The role of international experience, «STRATEGIC MANAGEMENT JOURNAL», 2023, 44, pp. 1911 - 1938 [Articolo in rivista] Open Access

Giachetti, Claudio, Competitive Intensity, in: Oxford Bibliographies in Management, New York, Oxford University Press, 2023, pp. 1 - 14 [Capitolo/Saggio in libro]

Giulia Baschieri, L’INFORMATIVA SUI RISCHI SOCIETARI Evoluzione e prospettive in un contesto internazionale, Milano, Franco Angeli, 2023, pp. 128 . [Monografia/Trattato scientifico in forma di libro]

Baggio A.M.; Baldarelli M.G.; Idowu S.O., Preface, in: A. M. Baggio, M.G. Baldarelli,S. O. Idowu, Populism and Accountability. Interdisciplinary Researches on Active Citizenship, Cham, Springer, 2023, pp. v - vi (CSR, SUSTAINABILITY, ETHICS & GOVERNANCE) [Prefazione]

Baldarelli, Maria-Gabriella; Cosentino, Antonietta; Baldo, Mara Del; Magistro, Angela, Feminist Economics and Feminist Accounting in Dialogue: The Contribution to World Inequalities and Ecological Emergencies, «INTERNATIONAL JOURNAL OF BUSINESS AND MANAGEMENT», 2023, 18, pp. 202 - 221 [Articolo in rivista] Open Access

Raggiotto F.; Compagno C.; Scarpi D., Care management to improve retail customers' and employees’ satisfaction, «JOURNAL OF RETAILING AND CONSUMER SERVICES», 2023, 72, pp. 2 - 10 [Articolo in rivista]

Scarpi D.; Pantano E.; Marikyan D., Consumers' (ir)responsible shopping during emergencies: drivers and concerns, «INTERNATIONAL JOURNAL OF RETAIL & DISTRIBUTION MANAGEMENT», 2023, 51, pp. 791 - 806 [Articolo in rivista] Open Access

Marikyan D.; Pantano E.; Scarpi D., Should I stay or should I go? Benefits of crowd-checking technology for a face-to-face shopping experience, «SPANISH JOURNAL OF MARKETING-ESIC», 2023, 27, pp. 20 - 38 [Articolo in rivista] Open Access

Cutolo D.; Grimaldi R., I wasn't expecting that: How engaging with digital platforms can turn leisure passion into entrepreneurial aspirations, «JOURNAL OF BUSINESS VENTURING INSIGHTS», 2023, 20, pp. 245 - 262 [Articolo in rivista] Open Access